If you have any issues with your order and want to return or exchange an item, just email us at help@woofandbarc.com within 30 days of your delivery, and we’ll quickly respond with more information about the shipping process and details on processing a refund. Please be aware that returning a product can take a few days to be processed.
Please note, we reserve the right to deny returns if the items have been used, damaged, or do not meet our standards of recovery. We recommend mailing your return with tracking. woof & barc is not responsible if the returned package is lost in transit.
We do not cover return shipping costs. If you would like to exchange for a new item, we will wait until the returned is received before sending out a new article. Please email support@woofandbarc.com with any questions before purchasing if you are uncertain about an item.