We offer FREE standard shipping on all orders.
All orders are processed within 1 - 3 days. (Orders received over the weekend will be processed on Monday.)
USA, CA & AUS: Shipping times are between 8- 15 days*.
UK & Germany: Shipping times are between 4 - 12 days*.
Rest of Europe: Shipping times are between 10 - 20 days*.
* working days.
PLEASE NOTE: Due to the impact of Covid-19, we are experiencing delays in processing + shipping orders. If you have any questions please don't hesitate to reach out to us at firstname.lastname@example.org We appreciate your patience and understanding during this time!
Returns: We believe our travel water bottle can safely hydrate your dog and we are so confident in it, we are willing to give you a 30 day return policy if it doesn't do it's job.
If you have any issues with your order and want to return or exchange an item, just email us at email@example.com within 30 days of your delivery, and we’ll quickly respond with more information about the shipping process and details on processing a refund. When returning an item for a full refund on the original payment method, customer is responsible for associated shipping costs unless product is defective.